SBN - Sr Waiter - CSSI

We are seeking a Senior Waiter to join our team on board one of our cruise ships. As a Senior Waiter, you will be responsible for ensuring ultimate guest satisfaction on your station while following company service procedures. You will also play a key role in teaching, training, and guiding your team to achieve excellence and exceed guest expectations.

Key Responsibilities:

• Manage DMS tablets, execute and maintain the product
• Learn guest names according to company standards
• Adapt to relevant restaurant company standard procedures
• Familiarize yourself with Public Health regulations and procedures
• Participate in the IPM program and attend training sessions
• Minimize breakage and wastage, follow proper disposal procedures
• Adhere to company guidelines on uniforms and personal hygiene
• Execute the Seabourn HESS-MS appropriate to your position
• Assist with additional duties as requested by ship management

Service Responsibilities:

• Report to Assistant Maitre D'Hotel and Restaurant Manager
• Take food orders in compliance with company guidelines
• Ensure your station is ready for service
• Meet guest preferences and follow service procedures

Requirements:

• Diploma from a recognized apprenticeship program or equivalent
• At least two years of full-time experience in a four or five-star hotel/restaurant
• Good attitude, willingness to learn, presentation, and English language skills
• Previous cruise line experience preferred
• Knowledge of USPH and international Public Health rules and regulations
• Self-disciplined, self-motivated, and able to communicate effectively
• Ability to work in a team and understand verbal and written instructions

Benefits:

• Opportunities for promotion and career growth
• Competitive salary and benefits package
• Training and development programs

Working Conditions:

• Work on a cruise ship with varying schedules and conditions
• Physical demands include bending, climbing, and lifting
• Travel requirements include a valid passport, seaman's book, and medical certificate