Technical Operations Specialist, Discovery

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

As a Technical Operations Specialist on the Lattice Showcase team, you will deliver compelling and operationally credible demonstrations that showcase Anduril's technology solving real-world defense challenges.

Responsibilities

• Deliver high-impact AR demonstrations of Sand Table technology to government and military stakeholders, ensuring flawless execution in high-stakes environments
• Rapidly diagnose and troubleshoot technical issues across the full demo stack,including AR hardware, software applications, and network connectivity,often in real-time during live presentations
• Maintain and prepare demo equipment to deployment-ready standards, including software updates, hardware checks, and pre-demo validation
• Collaborate with software engineering, product, and business development teams to coordinate demo requirements, timelines, and success criteria
• Conduct testing of AR software releases and provide actionable feedback to development teams based on field performance and user experience
• Travel to conduct demonstrations at client sites (up to 75% travel)

Required Qualifications

• Exceptional communication skills with the ability to provide white-glove customer service to senior government and military officials
• Strong technical troubleshooting abilities with a methodical approach to diagnosing and resolving issues under pressure
• Hands-on networking experience, including troubleshooting connectivity issues and ensuring reliable network performance for demonstration environments
• Meticulous attention to detail and commitment to delivering high-quality, polished demonstrations
• Comfort working independently in dynamic, fast-paced environments, often with minimal on-site support
• Willingness to travel up to 75% of the time
• Must hold an active U.S. Secret security clearance or be eligible to obtain one immediately upon hire

Preferred Qualifications

• Familiarity with software development workflows, release processes, and bug tracking systems (Confluence, Jira)
• Hands-on experience with AR/VR technology, including setup, configuration, and troubleshooting of headsets and applications
• Understanding of simulation technology and real-time 3D environments
• Background in technical operations, field service engineering, IT support, or sales engineering roles
• Military experience, particularly in technical or operations roles
• Experience supporting high-stakes demonstrations or presentations for executive or government audiences