Senior IT Cloud Engineer

Grab is Southeast Asia's leading superapp, providing various services such as food delivery, financial management, and transportation. The company aims to empower everyone in Southeast Asia economically.

We are looking for a Senior IT Cloud Engineer to design, operate, scale, and secure Grab's enterprise cloud ecosystem. You will lead the architecture and administration of multi-cloud environments, build AI-driven automations, and serve as a technical escalation point for complex enterprise infrastructure issues.

Critical Tasks:

• Architect, administer, and optimize cloud infrastructure across various cloud platforms AWS, Microsoft Azure, and Google Cloud Platform.
• Design, deploy, and maintain API integrations, webhooks, and workflow automations that reduce manual effort and improve operational efficiency.
• Drive infrastructure-as-code adoption using tools such as Terraform and Ansible.
• Develop advanced scripts and automation using languages such as Python, PowerShell, Bash, Go, or JavaScript.
• Build and maintain CI/CD pipelines and automated operational workflows.
• Monitor system performance, identify bottlenecks, conduct root-cause analysis, and implement proactive improvements.
• Provide technical escalation support for complex infrastructure, network, endpoint, identity, and access issues.
• Design and implement disaster recovery, backup, multi-region failover, and business continuity strategies.
• Apply security-by-design principles across the enterprise cloud infrastructure.
• Partner with Security, Procurement, Finance, vendors, and IT teams to manage compliance, software lifecycles, vendor relationships, and FinOps initiatives.
• Document architecture, operational procedures, integration patterns, and troubleshooting playbooks.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• At least 5 years of hands-on experience managing, securing, and hardening enterprise cloud infrastructure and SaaS platforms.
• Advanced scripting or programming skills in at least two languages.
• Hands-on experience setting up and maintaining enterprise monitoring platforms.
• Strong experience with infrastructure-as-code tools, Terraform is preferred.
• At least 2 years of experience automating repetitive operational tasks using serverless and workflow-automation platforms.
• Experience managing enterprise DNS services, public domain registration, SSL/TLS certificate lifecycles.
• Solid understanding of enterprise networking components.
• Strong troubleshooting experience across Windows, macOS, and Linux environments.

Additional Information:

• Grab offers various benefits, including Term Life Insurance, comprehensive Medical Insurance, GrabFlex, Parental and Birthday leave, Love-all-Serve-all volunteering leave, and a confidential Grabber Assistance Programme.
• The company provides FlexWork arrangements such as differentiated hours.