Digital Automation Engineer - Associate - System & Network Operations - IT

We are seeking a Digital Automation Engineer to join our System & Network Operations department. As a Digital Automation Engineer, you will be responsible for identifying, designing, and implementing automated solutions to eliminate repetitive manual processes.

Key responsibilities include:

• Analyzing existing business processes to find inefficiencies and high-volume manual tasks ripe for automation
• Architecting, developing, and deploying robust automation solutions using RPA, scripting, AI, or low-code platforms
• Streamlining daily operations by replacing tedious, error-prone manual data entry and processing with digital workflows
• Proposing new automation initiatives by collaborating with cross-functional teams to define project scope and timelines
• Drafting detailed business cases, cost-benefit analyses, and project proposals to secure stakeholder buy-in and funding
• Creating comprehensive technical documentation, process maps, user guides, and standard operating procedures (SOPs)

Requirements:

• Degree graduation in Computer Science, Information System, or IT-related disciplines
• Minimum 3 years of experience in infrastructure and system programming or scripting
• Solid hands-on coding and software development experiences
• Proven experience on systems integration coding using Python, Perl, Unix Shell Scripts, Windows PowerShell, Excel Macro, PowerApp, etc.
• Knowledge of Windows, Linux, ServiceNow, CyberArk, SharePoint
• Interest and knowledge in Infrastructure as Code (IaC)
• Attention to detail, with multi-tasking capabilities on handling planning, coordination, and execution at the same time
• Strong sense of technology risk and security
• Proactive working attitude, able to work independently
• Good interpersonal and communication skills