Sr. Client Account Manager (12 Months Fixed Term)

As a Senior Client Account Manager for Pinterest's Auto and QSR book of business, you will be a trusted day-to-day and strategic partner to leading advertisers and agencies across these high-priority verticals.

You will own the planning, activation, optimization, and growth of a portfolio of accounts, helping clients translate their business goals into full-funnel Pinterest advertising strategies that deliver measurable results.

This is a rare opportunity to help build and scale a high-potential Auto and QSR business from the ground up alongside your Client Partner.

Success in this role requires strong client service, digital media, performance optimization, and strategic problem-solving skills.

What you'll do:

• Own the day-to-day management and strategic growth of a portfolio of Auto and QSR advertisers, helping retain, expand, and diversify Pinterest's value across each account.
• Build trusted relationships with client and agency partners across levels, including senior stakeholders, by understanding their business objectives, media priorities, category dynamics, and success metrics.
• Lead account planning, client discovery, business reviews, and performance conversations to identify opportunities, address risks, and develop actionable plans that drive stronger outcomes.
• Translate client business challenges into tailored Pinterest media recommendations across brand, consideration, and performance objectives.
• Serve as a subject-matter expert on Pinterest's advertising products, creative best practices, targeting, measurement, and optimization solutions, proactively identifying relevant opportunities for clients.
• Ensure campaigns are strategically set up for success, including clear objectives, measurement frameworks, targeting approaches, creative considerations, pacing, and performance expectations.
• Monitor and optimize campaign performance throughout the campaign lifecycle, diagnosing issues, identifying performance levers, and recommending course corrections to improve client outcomes.
• Turn campaign results, platform insights, and category trends into compelling narratives that demonstrate Pinterest's business impact and inform future client investment decisions.
• Identify and pursue opportunities to increase client investment through new campaign use cases, expanded product adoption, seasonal moments, additional business objectives, and deeper agency engagement.
• Navigate client objections and challenging performance conversations with professionalism, transparency, and a solutions-oriented approach.
• Partner closely with the Client Partner to align account strategy, identify growth opportunities, and ensure a seamless experience across commercial, strategic, and operational client needs.
• Collaborate with internal cross-functional partners,including Measurement, Creative Strategy, Product Marketing, Sales Operations, Solutions, and technical teams,to resolve complex challenges and deliver high-quality client outcomes.
• Proactively communicate risks, progress, performance insights, and next steps to clients and internal stakeholders, ensuring accountability and momentum across priorities.
• Share successful account strategies, product learnings, campaign insights, and best practices with the broader team to help scale success across the Auto and QSR business.

What we're looking for:

• 5+ years of experience in client services, account management, media planning, digital advertising, agency services, ad tech, or a related field.
• Experience managing a book of business or portfolio of advertiser accounts, with a demonstrated ability to retain clients, grow investment, and deliver strong client outcomes.
• Strong digital advertising and media expertise, including a working knowledge of full-funnel advertising solutions across brand awareness, consideration, conversion, and performance marketing objectives.
• Demonstrated experience managing campaign planning, activation, optimization, reporting, and performance troubleshooting across digital or social media platforms.
• Ability to translate campaign performance data, measurement insights, and market trends into clear, actionable recommendations for clients and internal stakeholders.
• Strong consultative account management skills, with the ability to uncover client needs, develop thoughtful solutions, handle objections, and build long-term client trust.
• Experience working with agencies and/or complex advertiser organizations, with the ability to coordinate across multiple stakeholders and competing priorities.
• Strong communication and presentation skills, including the ability to clearly explain media strategy, campaign performance, product capabilities, and optimization recommendations.
• Proven ability to operate independently, make sound decisions amid ambiguity, manage multiple priorities, and maintain a high standard of execution in a fast-paced environment.
• A proactive, results-oriented mindset with strong ownership of client outcomes, campaign performance, operational excellence, and revenue growth.
• Strong collaboration skills and experience partnering cross-functionally to solve client challenges and deliver against shared business goals.
• Experience supporting Auto, QSR, Retail, Travel, or other high-consideration and/or performance-driven advertisers is a plus.
• Bachelor's degree in a relevant field or equivalent relevant experience.