Description
Salesforce is hiring Forward Deployed Engineers , experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments.
You'll work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously.
Responsibilities:
- Develop AI agents and experiences that take real actions for real organizations
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems
- Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms
- Build and maintain agent performance dashboards and customer KPI reporting
- Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days
- Co-build alongside customers and partners, sharing best practices and enablement as you go
- Surface platform gaps, edge cases, and field insights to senior Engineers and the product team
- Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship
Requirements:
- 3+ years of software engineering or technical delivery experience
- Production system experience
- Degree in Computer Science or a related field
- Prior customer-facing technical delivery experience
- Fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex
- Hands-on with LLMs and prompt engineering
- Understanding of data modeling, APIs, and integration patterns
- Ability to hold your own in a room with sales teams and customer architects
- Willingness to travel ~25% of the time
Nice-to-haves:
- Salesforce platform experience or certifications
- Familiarity with agent frameworks and orchestration patterns
- Hands-on with cloud data platforms
- Experience across specialist AI delivery areas
Benefits:
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program