Description
TransPerfect is looking for a dynamic and team-oriented individual to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market.
The role combines subject matter expertise in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI with strategic pre-sales support across the GlobalLink suite, technical consulting, and solution architecture.
As a Content Solutions Engineer, you will serve as both:
- The AI/MT expert during pre-sales engagements
- A technical advisor and solution consultant for the broader GlobalLink suite of products
You will work closely with prospective and existing clients to:
- Gather requirements
- Identify automation and optimization opportunities
- Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges
Key Responsibilities:
AI & MT Subject Matter Expertise
- Act as SME in sales opportunities involving AI, MT, and Generative AI
- Lead client presentations, workshops, and technical discussions
- Evaluate LLM and MT options for external clients and internal production
- Design AI-powered workflows aligned with client use cases
GlobalLink Solution Support
- Support pre-sales efforts across the GlobalLink suite, including workflow automation, integrations, reporting, and content management capabilities
- Translate client business requirements into scalable GlobalLink configurations
- Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts
- Ensure alignment between AI/MT solutions and broader platform architecture
Consulting & Implementation Oversight
- Propose pilot programs and define implementation roadmaps
- Establish KPIs and success metrics
- Coordinate with AI/MT Implementation and GlobalLink teams for deployment
- Ensure smooth communication between clients and internal stakeholders
- Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes
Requirements:
- BS/BA required
- Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services
- Direct sales, client services, key account management or program management experience
- Familiarity with the localization industry and experience working on complex localization projects
- Fluency in English, excellent verbal communication, and client-facing skills
- Technical mindset and ability to grasp complex technical concepts
- Sense of urgency and ability to work under pressure
- High degree of attention to detail and ownership
- Experience managing multi-faceted projects from inception to launch
- Dynamic, proactive, and service-oriented