Description
Join M&S as a Customer Assistant in our Food section at West Hampstead Foodhall, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Maintain knowledge of M&S Food products and make recommendations
- Operate efficiently in a high-pressure environment, particularly during peak periods
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Collaborate with colleagues to create a positive, high-energy environment
- Adapt to changing demands and work across various areas of the store
Work Pattern:
- Sunday: 19:30-23:30
- Monday: 19:30-23:30
- Thursday: 19:30-23:30
- Friday: 19:30-23:30
- Saturday: 19:30-23:30
Additional Information:
- Due to operational requirements, you may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
- The role involves working late nights, so applicants must be over 18 years old
- A £3.00 per hour unsocial premium is added for hours worked between 22:00-06:00