Associate Director, Software Engineering

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Portfolio & Programme Management (Strategic Delivery)

• Accountable for end-to-end delivery of strategic portfolio outcomes that support business vision and purpose, delivered through complex, global change programmes.
• Own and run portfolio governance across the Value Stream (VS) and Sub-Value Streams (SVS), partnering closely with Business Transformation Portfolio teams to ensure joined-up oversight and decision-making.
• Establish and maintain effective governance and oversight, including portfolio forums, working groups, clear escalation routes, and timely executive briefings.
• Proactively identify early warning indicators of delivery risk (schedule, scope, cost, resourcing, dependency health) and drive appropriate resolution paths with Tech Leads and stakeholders.
• Provide clear, concise portfolio status updates to central portfolio teams to enable consolidated reporting and escalation of items requiring senior management attention.
• Embed lessons learned and continuous improvement loops across the VS/SVS to strengthen delivery maturity over time.

Governance, Reporting Standards & Quality Assurance

• Apply agreed reporting standards and provide quality assurance across SVS for RAIDs, governance packs, reporting cadence, change framework adherence, and tooling usage.
• Ensure Technology RAIDs are accurately maintained in the System of Record (Clarity), including Level 1–5 risks, issues, and dependencies, with strong auditability and traceability.
• Own oversight and key assurance controls, conducting periodic data quality checks across VS/SVS to improve accuracy, completeness, and consistency of portfolio data.
• Lead requirements discovery, analysis, documentation, and validation with business and delivery stakeholders.
• Translate business needs into clear requirements, user stories, process flows, business rules, acceptance criteria, and supporting documentation.
• Facilitate workshops and stakeholder discussions to confirm scope, priorities, assumptions, risks, and decisions.
• Plan and coordinate delivery activities across business, product, technology, operations, risk, compliance, and vendor teams.
• Maintain project plans, RAID logs, action registers, status updates, and governance materials.
• Track dependencies, risks, issues, decisions, and change requests, and escalate where required.
• Support Agile or hybrid delivery routines, including backlog refinement, planning, reviews, and stakeholder updates.
• Coordinate UAT preparation, business readiness, implementation support, and post-release follow-up.
• Use approved AI-enabled tools to improve efficiency in documentation, analysis, status reporting, and project follow-up.
• Mentor junior BA/PM colleagues and share practical delivery and documentation practices.

Requirements

• Significant experience as a Business Analyst, Project Manager, Delivery Lead, or similar role in technology-enabled business change.
• Strong business analysis skills, including requirements elicitation, process mapping, stakeholder analysis, acceptance criteria, and documentation.
• Strong project management skills, including planning, tracking, governance reporting, and risk/issue/dependency management.
• Experience working with Agile, Scrum, Kanban, waterfall, or hybrid delivery methods.
• Strong stakeholder management and communication skills, including the ability to work with senior business stakeholders and cross-functional teams.
• Ability to work independently, manage ambiguity, organize complex information, and drive follow-through.
• Comfortable using digital collaboration, project tracking, productivity, and AI-enabled tools.