Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
We are looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Responsibilities:
- Provide style advice and excellent customer service
- Operate in a high-demand environment and adapt to changing situations
- Utilise digital tools to enhance the customer experience
- Contribute to a positive store environment and support colleagues
- Be flexible and adapt to different challenges
Requirements:
- Digital confidence and ability to use digital tools
- Resilience and confidence in a fast-paced environment
- Ability to work late nights and potentially full-time hours during peak periods
- Commitment to delivering high standards and excellent customer service
Working Pattern:
- Monday: 19:00-23:00
- Tuesday: 19:00-23:00
- Saturday: 19:00-23:00
Benefits:
- Competitive hourly rate
- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00