Description
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance.
The Strategic Data & Analytics team builds the analytical products that support growth across Howden Employee Benefits. We are a business-embedded team that works directly alongside consultants, client directors and project teams.
This role keeps those products working and their users served, contributes to building the next ones, and owns how work moves through the team. You will be the first point of contact for users of our live products, you will own the backlog and the delivery and governance process, and you will build alongside the rest of the team on a defined set of firm-wide analytical products.
Key Accountabilities:
- Work directly with consultants and client directors, who are both our users and our route to the business.
- Support our live analytical products and the people who use them: triaging questions, requests and changes, resolving what you can, and scheduling the rest.
- Own the team’s delivery process: backlog management in Azure DevOps, change and release discipline, and running the governance and approval process on which delivery depends.
- Maintain the documentation, records and evidence that the team’s governance, reporting and assurance obligations require.
- Contribute to the build of new products and to the team’s reusable components, libraries and templates.
- Contribute to the development of the team’s internal delivery and deployment platform.
Skills & Experience:
- You have a consulting mindset and enjoy working across a wide variety of problems.
- You enjoy helping colleagues and senior leaders make better decisions, and you see data, analytics and visualisation as your tools for bringing that about.
- You are the kind of person who finishes things, keeps records straight and does not let an unanswered request sit.
- You support the people around you, in the small everyday moments and the bigger challenges.
- You take ownership of your decisions, your actions and your outputs.
- You are comfortable with uncertainty and speed, and are interested rather than frustrated by new problems with incomplete and ambiguous information.
- You can work in a fast-growing firm where processes, systems and structures are still being brought together, and where parts of the environment are incomplete.
- You are effective in a distributed team.
Technical experience:
- Evidence of analytical or data work that other people actually relied on.
- Experience of supporting users of something you or your team built, and of handling the requests and changes that follow.
- Experience maintaining documentation, governance processes and delivery records.
- Working experience of Python, and of some of the rest of our stack or close equivalents: Shiny or another interactive analytical UI framework, Quarto or similar reporting tooling, git, Azure DevOps or another pipeline and work-tracking platform.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond