Description
Compensation
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $185K – $205K, plus generous equity, performance-related bonuses, and the following benefits:
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
About the Team
The Business Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence by developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform amongst core business audiences.
About the Role
As a Business Operations Manager, you will partner with marketing leaders, Strategic Finance, Procurement, Data Science, agencies, and regional teams to plan and pace spend, manage commitments, answer urgent questions, and translate investment data into clear actions. You will run the operating rhythm for budget administration across a global, highly matrixed team, maintaining a trusted view of allocations, POs, contracts, actuals, forecasts, and risks.
Responsibilities
- Own day-to-day budget administration across allocations, forecasts, commitments, purchase requests, purchase orders, invoices, accruals, actuals, and reconciliation.
- Partner with Business Marketing leadership and Strategic Finance to operationalize allocation decisions, maintain forecasts, prepare scenarios, and surface tradeoffs.
- Work side-by-side with marketing leaders across campaigns, events, agencies, contractors, regions, and shared services to plan, pace, track, and manage spend.
- Manage the purchasing and contract lifecycle with Procurement, Finance, Legal, agencies, contractors, and vendors, including POs, SOWs, renewals, rate cards, and commitments.
- Maintain a trusted global view of spend; reconcile conflicting inputs, identify variances, duplicate costs, timing differences, and at-risk spend, and escalate material issues early.
- Build models, dashboards, and ad hoc analyses that connect investments to business goals and help leaders decide what to fund, reduce, defer, challenge, or escalate.
- Partner with Data Science and Analytics to improve how Business Marketing understands ROI, effectiveness, and the relationship between spend and outcomes.
Requirements
- Bring 4+ years of experience in business operations, strategic finance, FP&A, marketing operations, business analytics, consulting, or a related quantitative role in a fast-moving, matrixed organization; B2B business understanding preferred.
- Strong hands-on experience with significant, at scale budgets, forecasts, purchase orders, commitments, accruals, invoices, and reconciliation.
- Excellent analytical skills and genuine curiosity: you enjoy digging into messy data, answering ad hoc questions, and finding the business story behind the numbers.
- Practical understanding of purchasing, contracts, agencies, vendors, and the operational details that keep spend moving responsibly.
- Ability to communicate clearly, build trust with marketers and finance partners, and create alignment across different marketing functions, regions, and shared services without formal authority.
- An AI-native builder mindset: you see a repetitive spreadsheet, approval, reconciliation, or reporting task and start thinking about how to make it simpler, faster, and more useful.