Description
The Travel & Entertainment Account Management team works with some of Mastercard's most recognized and strategic travel and entertainment partners. As an Analyst, you will help transform Mastercard's extensive insights, data, expertise, and capabilities into meaningful value for customers.
Responsibilities
Customer Insights & Industry Intelligence
- Turn Mastercard data, analytics, and research into customer-ready insights, executive briefings, and strategic recommendations.
- Monitor travel industry trends, customer developments, and emerging technologies to help identify opportunities across the portfolio.
- Help build repeatable processes that keep our teams and customers informed on the topics that matter most.
Acceptance & Performance Analytics
- Support customer benchmarking, reporting, and performance analysis across Mastercard's travel and entertainment portfolio.
- Identify trends and opportunities related to payments performance, acceptance, authorizations, customer experience, and fraud.
- Help bring data-driven perspectives and recommendations into customer conversations and business reviews.
Sales Excellence & Business Operations
- Support forecasting, account planning, portfolio reporting, and performance tracking.
- Help provide the operational foundation that enables Account Directors to focus on customer growth and strategic engagement.
- Participate in customer meetings, portfolio reviews, and strategic initiatives across some of Mastercard's most important travel relationships.
Requirements
- Naturally curious and energized by learning about industries, customers, market trends, and evolving technologies.
- Strong analytical thinker who enjoys turning information into actionable recommendations.
- Comfortable working across multiple projects, stakeholders, and priorities in a fast-paced environment.
- Excellent written and verbal communicator with experience developing presentations and executive-level materials.
- Highly organized, detail-oriented, and dependable when managing recurring processes and deliverables.
- Collaborative, proactive, and willing to take ownership of projects and initiatives.
- Experience working with data, reporting, business intelligence, or performance analytics is a plus.
Benefits
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- Flexible spending account and health savings account
- Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
- 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- Deferred compensation for eligible roles
- Fitness reimbursement or on-site fitness facilities
- Eligibility for tuition reimbursement