Senior Manager, Sales Development

Job Overview

As a Senior Manager, Sales Development at Stripe, you will drive the company's future growth engine by leading a team of Sales Development Representatives (SDRs) supporting Startup and Velocity Users. You will work closely with Stripe's Sales teams to build sales pipelines for the business.

Responsibilities

This role requires a blend of long-range strategic vision and high-leverage execution. You will:

• Help craft and execute an AI-powered strategic vision for Startup, SMB, and Commercial segments that includes both inbound and outbound workflows.
• Influence and execute an interactive approach to AI-powered, human-in-the-loop workflows that evolve over time.
• Manage a growing team of 5 Managers and 50+ SDRs, reporting to the Head of AMER.
• Be accountable for Sales Development qualified pipeline and business outcomes, owning the volume and quality of work.
• Drive a high sense of accountability, setting a consistent operating cadence that delivers high-impact results using data and strong operational rigor.
• Develop and mentor managers who in turn build healthy, high-performing teams, while ensuring succession plans and resources are in place.
• Act as a trusted partner to regional segment leadership, consistently bringing market knowledge, insights, and credibility that shape future growth strategies.
• Deliver accurate and reliable forecasting, proactively identifying trends, risks, and opportunities while driving cross-functional changes to sustain multi-quarter growth.
• Champion operational excellence, ensuring Salesforce hygiene, data integrity, and innovative metrics that optimize business performance and enable scale.
• Build and deepen cross-functional partnerships with Marketing, Sales Ops, Enablement, and Product Marketing to influence and execute regional campaigns and strategies.
• Play an active role in attracting and retaining top talent, while coaching and mentoring managers and SDRs to develop consultative, solution-oriented skills.
• Inspire career growth for team members by identifying transformational development opportunities and preparing future leaders for broader impact.
• Lead with innovation, curiosity, and discipline, piloting new processes, tools, and playbooks that refine how SDR teams forecast, execute, and deliver business outcomes.

Requirements

We are looking for someone who has:

• 7+ years of experience leading high-performance Sales Development, Inside Sales, or lead qualification teams, including second-line leadership, with a proven record of consistently exceeding targets.
• Demonstrated success designing and scaling organizations in high-growth, ambiguous environments, ideally within technology or SaaS.
• A passion for building AI-enabled processes and cultures, with curiosity to pilot new technologies that enhance SDR productivity and pipeline generation.
• Proven ability to hire, coach, and develop managers and SDRs into future leaders, fostering a culture of growth and performance.
• Exceptional cross-functional influence, with a track record of driving alignment and results across Sales, Marketing, Product, and Operations.
• Expertise in operational excellence, including Salesforce discipline, data integrity, accurate forecasting, and performance metrics.
• A strong analytical mindset with the ability to leverage data to inform decisions, optimize processes, and track impact.
• A passion for building AI-enabled processes and cultures, with curiosity to pilot new technologies that enhance SDR productivity and pipeline generation.
• Proven ability to hire, coach, and develop managers and SDRs into future leaders, fostering a culture of growth and performance.
• Genuine passion for innovation, start-ups, and technology, with a bias toward experimentation and continuous improvement.