Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Pharmacy Technician at CVS Health, you will support the pharmacy team in delivering operational and service excellence within your store.
Job Purpose and Summary:
The Pharmacy Technician plays a critical role in supporting the pharmacy team to consistently deliver on the company's brand promise. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience.
Responsibilities:
- Living our purpose by following all company Standard Operating Procedures (SOPs) at each workstation to help Pharmacists manage and improve patient health
- Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
- Contributing to positive patient experiences by showing empathy and genuine care
- Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
- Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Delivering additional patient healthcare services, where allowable by law and supported by required training and certification
Immunization Responsibilities:
- Completing additional licensure and training requirements to obtain Technician Immunizer status
- Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
- Monitoring for, and responding to, adverse reactions
- Reviewing and collecting patient information
- Monitoring and managing vaccine supplies
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus: ability to concentrate on a task over a period of time
- Customer Service and Team Orientation: actively look for ways to help people, and do so in a friendly manner
- Communication Skills: use and understand verbal and written communication to interact with patients and colleagues
- Mathematical Reasoning: ability to use math to solve a problem
- Problem Resolution: identifying challenging patient or colleague interactions and choosing the best course of action
- Physical Demands: be mobile and remain upright for extended periods of time
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Schedule and Pay:
- Anticipated weekly hours: 20
- Time type: Part-time
- Pay range: $17.00 - $17.00