Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
As an MCL & Specialties Expert Assistant, you will be part of a team where mutual support makes a difference. Our structure prioritises quality working relationships. We are looking for an assistant who wants to invest in a collaborative, dynamic, and supportive environment.
Your role: You will work closely with experts and administrative team members to manage administrative tasks for assigned expertise files.
Key responsibilities:
- Manage administrative tasks for expertise files within deadlines, internal procedures, and client expectations;
- Schedule appointments and coordinate different stages of the file;
- Ensure relationships with clients, partners, and inspectors via phone, email, and industry tools;
- Write and format letters, reports, and expert notes;
- Review and control documents before distribution;
- Handle administrative tasks for fees and transmit necessary elements to the billing department;
- Actively participate in team life and contribute to collective work quality.
Your profile:
- Bac to Bac+2 level education, ideally in administration;
- At least 5 years of experience in an assistance role;
- Experience in an expert office;
- English proficiency would be beneficial.
Required skills:
- Excellent writing skills;
- Good computer literacy and comfort with digital environments to efficiently manage files and exchanges with clients and partners;
- Organisational skills and attention to detail;
- Analytical and synthesis skills;
- Adherence to procedures and commitments;
- Relational ease and customer service mindset;
- Ability to handle multiple files simultaneously;
- Autonomy, reactivity, and problem-solving skills.
The qualities that make a difference: We primarily look for someone who appreciates teamwork and shares our values: mutual support and solidarity among colleagues, teamwork and cooperation, service mindset and commitment, positive and respectful communication, and involvement in collective success.
Sedgwick prioritises inclusion in our choices. All applications are considered fairly and with respect for differences.