Description
The Executive Support role provides dedicated support to 3 Global Senior leaders to enable them to be effective in their day-to-day activities and responsibilities.
Services include diary management & meeting co-ordination, fielding communications such as phone calls and e-mails, arranging business travel, maintaining records and files, and providing administrative support on tools, systems, and procedures.
Candidate Background
- 15 years + Experience of supporting country head / MD/CEO
- Experience of a financial services company or other Intense or fast-moving environment highly desirable
- Polished & professional. Communication & organisational skills are key.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Provide dedicated administrative and organisational support to up to three senior leaders, as assigned by the function from time to time.
- Delivering complex and proactive diary management support, ensuring effective prioritisation and scheduling.
- Manage incoming communications and correspondence on behalf of the executives, ensuring timely and appropriate responses.
- Build and maintain strong relationships with key stakeholders, both internal and external, on behalf of the leaders.
- Support the coordination of town halls and offsite events, including on-site assistance in collaboration with the wider team.
- Arrange complex, multi-sector travel itineraries and accommodation, and manage expense processes using in-house tools, ensuring full compliance with internal policies.
- Ensure appropriate security measures are in place for travel to high-risk locations.
- Maintain up-to-date executive compliance records, including gifts and entertainment registers.
- Support financial and expense processes, including raising claims, creating purchase orders, and setting up suppliers for the leaders or function.
- Collaborate effectively within the Executive Support function, contributing to a cohesive team environment.
- Identify and drive opportunities for continuous improvement to enhance support across the broader Executive Support community.
- Provide holiday and backup coverage for EA colleagues as required.
Key Skills
- Demonstrates the ability to work effectively in a highly matrixed, multicultural, and diverse organization.
- Exhibits resilience, tenacity, and professionalism, with a high degree of tact.
- Maintains flexibility, discretion, and strict confidentiality always.
- Displays a strong work ethic, with the commitment and dedication required to meet the demands of the role.
- Remains calm and compose under pressure, consistently delivering high-quality outcomes.
- A collaborative team player, excelling in cross-functional engagement within a matrixed environment.
- Apply strong planning and organizational skills to manage resources and activities effectively, ensuring delivery against defined timelines and standards.
- Build strong relationships by interacting confidently with others and quickly establishing rapport and effective networks.
- Communicates with clarity and precision, presenting complex or technical information in a concise, audience-appropriate manner.
- Demonstrates proficiency in Microsoft applications AI and other company-supported tools, applying templates and standards to deliver high-quality outputs, including presentations.
- Proactively identifies priorities and takes initiative, operating as a self-starter without the need for direction.
- Continuously seeks opportunities to improve processes, drive efficiency and optimization in ways of working.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.