Description
Lead, Advanced Practice Providers
Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.
Role Description
You will lead a team of advanced practice providers (APPs) to deliver high-quality, evidence-based care focused on improving perinatal health outcomes.
Responsibilities:
- Manage a team of high-performing APPs delivering high-quality virtual maternity and infant care to patients.
- Monitor quality of care across the APP team, identifying training opportunities and working with the learning and development team to implement additional trainings.
- Support the team in addressing barriers to care identified by patients or the care team.
- Hold the APP team accountable for meeting Pomelo's clinical objectives and key results (OKRs), incorporating QA findings and individual performance metrics into 1:1 meetings.
- Provide insights on frontline care and opportunities for process improvements to leadership and multidisciplinary stakeholders.
- Identify opportunities for professional growth for each team member and support their goals.
- Participate in recruiting and interviewing candidates for open APP positions.
- Manage the onboarding process for newly hired APPs.
- Collaborate with Market and Care Operations teams to optimize patient-centered care.
Who You Are
- Advanced Practice Provider (FNP, CNM, or WHNP) with a current unrestricted multi-state (compact) license.
- 5+ years of clinical experience in a hospital or healthcare practice serving maternal-child health populations.
- 3+ years of leadership experience.
- Internet-connected, ability to work remotely.
- Willing to travel occasionally (infrequent).
- Understanding of birth inequity and structural racism's role in maternal morbidity and mortality.
- Facility with multiple tech platforms and eagerness for advising on platform improvements and adapting to new systems.
- Ability to thrive in a fast-paced, metrics-driven environment.
- Excellent interpersonal and communication skills.
- Professionally engaged.
- Ability to cultivate a team of highly accountable APPs.
- Experience working with Medicaid populations preferred.
Schedule
- Monday - Friday, 12pm-8pm EST.
Why You Should Join Our Team
By joining Pomelo, you will have a profound impact on patients, learn, grow, and be challenged in a fast-moving, well-funded, and mission-driven startup. We offer competitive healthcare benefits, generous equity compensation, and membership in the First Round Network.