Manager, Solutions Consulting

Figma is growing its team of creatives and builders on a mission to make design accessible to all.

The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region.

As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth.

Responsibilities:

• Lead and motivate a diverse team of Solutions Consultants across AMER
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre- and post-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
• Monitor team performance and support them in exceeding their goals

Requirements:

• 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
• 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
• Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
• Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
• Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support

Nice to Have:

• Practical experience using or working with Figma
• Experience working across multiple time zones
• Knowledge of light scripting, querying, or prototyping

Benefits:

• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Company recharge days
• Cell phone and home internet reimbursements
• Lifestyle spending accounts

Salary Range: $185,600-$316,800 USD