Description
Spire Manchester is seeking an experienced and motivated Ward Administrator to join their friendly Ward team on a bank/occasional basis. The successful candidate will provide high-level clerical and administrative support to the medical, nursing, and other staff in relation to patients being cared for within the ward unit.
Responsibilities:
- Provide high-level clerical and administrative support to the nursing, medical, and wider Ward team.
- Welcome patients and visitors to the Ward, check patient details, and ensure documentation is accurate and complete.
- Prepare admission packs and relevant patient documentation.
- Enter patient registration, admission, and discharge information accurately onto hospital systems.
- Answer patient telephone calls and direct enquiries to the appropriate member of the team.
- Book follow-up appointments and support the coordination of hospital-based activities.
- Maintain accurate patient records, including filing results and clinical notes.
- Ensure accurate and timely recording of patient charges.
- Maintain patient confidentiality and handle sensitive information in line with hospital policies and Information Governance requirements.
Requirements:
- Previous experience in an administrative support role.
- Experience of working in a customer-facing or customer service environment.
- Excellent verbal and written communication skills.
- Good organisational skills, with the ability to prioritise tasks and work to deadlines.
- Confidence working independently and using own initiative.
- Strong attention to detail and commitment to maintaining high standards.
- Good keyboard and computer skills.
- Professional, caring, and discreet approach when dealing with patients and confidential information.
Benefits:
- Bank colleagues are paid weekly.
- Competitive rates for bank colleagues working on a flexible basis.
- Free onsite car park, saving an average of £50 per month.
- Access to Spire Healthcare pension.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.