保戶服務_保服數位轉型人員

We are seeking a 保戶服務_保服數位轉型人員 to join our team in Taipei City. The successful candidate will be responsible for planning, executing, and implementing digital transformation initiatives for our customer service and billing operations.

Key responsibilities:

• Plan and execute digital transformation projects for customer service and billing operations
• Analyze and evaluate new services and systems to ensure compliance with regulatory requirements
• Develop and maintain operational guidelines and procedures for customer service and billing operations
• Manage and coordinate with cross-functional teams to ensure smooth implementation of projects
• Conduct regular audits to ensure compliance with regulations and internal policies

Requirements:

• 2+ years of experience in policy administration or customer service
• Experience in system requirements planning, testing, and project planning
• Strong communication and coordination skills
• Proficiency in English (reading, writing, speaking, and listening)