Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Work Pattern: Tuesday 05:00-09:00 Wednesday 05:00-09:00 Thursday 05:00-09:00
Key Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
- Confidently recommend and sell our newest food products to customers.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
Requirements:
- Digital confidence and ability to use digital tools.
- Resilience and commitment to delivering excellent customer service.
- Ability to work in a high-pressure environment.
- Flexibility to work varied shifts.
Benefits:
- Competitive hourly rate
- Unsocial premium of £3.00 per hour for shifts between 22:00-06:00