Description
At Bayer, we're visionaries driven to solve the world's toughest challenges and strive for a world where 'Health for all, Hunger for none' is a reality.
As a Field Service Engineer - Radiology - Tulsa, OK, you will provide on-site emergency service, preventive maintenance, and installation support to end-user customers while ensuring high customer satisfaction. You will also assist in reaching Service Zone Revenue targets and communicate product sales opportunities to Sales and Applications teams.
Key responsibilities:
- Perform preventive maintenance, repairs, and installations at customer sites
- Schedule and organize own work activities
- Manage inventory valued at $20K
- Price service calls and generate service revenue of up to $500K
- Prepare sales quotes and follow up to close sales
- Interface with Service Admin/MSRC billing processors and assist in collection activities
- Maintain company car and tools in good working order
- Ensure proprietary information is safeguarded
Requirements:
- Associate's Degree in Electronics, IT Networking, Computer Science, or relevant discipline with 2 years of experience
- Equivalent Military Experience/Training in relevant areas with 2 years of experience
- Technical trade skills in soldering, electrical installation, and troubleshooting
- Prior customer-facing experience
- Demonstrated ability to work in a fast-paced self-directed environment
- Good verbal and written communication skills
- Proficient in Microsoft Office and company-specific databases and CRM systems
- Valid driver's license
Preferred qualifications:
- Knowledge of Medical Device & Radiology business
- Prior experience in a Field Service Role and/or regulated industry
Salary: $64,000 - $96,000 per year, with additional compensation including overtime pay and/or bonus or commission.
Benefits: health care, vision, dental, retirement, PTO, sick leave, etc.