Description
The best HVAC Service Technicians do more than repair equipment. They solve problems, earn homeowners’ trust, and create the kind of experience customers remember.
At My Plumber Plus, we believe skilled technicians should have the customer demand, operational support, and earning opportunity needed to perform at their best. You’ll have a knowledgeable dispatch and customer service team behind you, professional tools and technology, ongoing training, and a steady flow of service opportunities throughout the year.
As an HVAC Service Technician, you’ll diagnose, repair, and maintain residential heating and cooling systems while helping homeowners understand their options and make informed decisions about their comfort. You’ll take ownership of each service call and be rewarded for delivering strong technical results and an exceptional customer experience.
What Can We Do for You?
- Competitive compensation with performance-based earning opportunities
- Uncapped earning potential
- Steady, year-round customer demand
- Take-home company vehicle with dispatch from home
- Company gas card, phone, and tablet
- Health, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Vacation and Paid Holidays
- Company-Provided Uniforms
- Tool Allowance
- Professional Diagnostic Equipment
- Ongoing Technical, Sales, and Customer Service Training
- Career Advancement Opportunities
- Box Seats to Washington Capitals Games and Jiffy Lube Live
- Team Events and Company Outings
- Long-Term Stability
- More than 30% of our employees have been with us for 10 years or longer
What You’ll Do
- Diagnose, service, repair, and maintain residential heating and cooling systems.
- Service furnaces, air conditioners, heat pumps, air handlers, mini-split systems, thermostats, and indoor air quality equipment.
- Troubleshoot electrical, refrigeration, airflow, mechanical, and combustion-related issues.
- Perform preventive maintenance, system testing, equipment startups, and safety inspections.
- Clearly explain diagnosed problems and present appropriate repair, maintenance, or replacement options.
- Obtain customer approval before performing work and collect payment when appropriate.
- Complete accurate estimates, service notes, equipment records, photos, and follow-up documentation.
- Communicate parts, scheduling, and return-trip needs promptly to the office.
- Protect customers’ homes and maintain a clean, safe, and professional work area.
- Maintain assigned vehicle inventory, tools, equipment, and materials.
- Coordinate with dispatch, customer service, installation, and management teams.
- Participate in ongoing technical, safety, sales, and customer service training.
What We’re Looking For
- Previous residential HVAC service, repair, and maintenance experience.
- Strong diagnostic and troubleshooting abilities.
- Experience servicing air conditioners, furnaces, heat pumps, air handlers, mini-splits, and related systems.
- Knowledge of refrigeration, electrical, airflow, mechanical, and combustion systems.
- Ability to independently manage service calls from diagnosis through completion.
- Strong communication, presentation, and customer service skills.
- Ability to explain technical findings and available solutions clearly to homeowners.
- Comfortable recommending appropriate products and services based on customer needs.
- Self-motivated, dependable, and driven to achieve performance goals.
- Commitment to safe, dependable, and high-quality workmanship.
- EPA Universal Certification required.
- NATE Certification or applicable trade credentials preferred.
- Comfortable using tablets, mobile applications, and field service software.
- Valid driver’s license with an acceptable driving record.
- Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.