Description
We are seeking a Product Manager to join our Community Support team at Airbnb. You will represent the voice of the user and collaborate with cross-functional design and engineering teams to build the experience for a magical differentiated service.
The Community You Will Join: Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a strategy that combines strong product thinking and deep research.
The Difference You Will Make: You will be part of the team responsible for product roadmaps and launches at Airbnb. You will drive specific features that are part of every launch and determine how they are communicated to the external world.
Responsibilities:
- Develop and maintain a product vision, strategy, and roadmap for differentiated service.
- Synthesize feedback and translate it into product features.
- Develop a public-facing messaging and narrative.
- Align product teams and cross-functional partners.
- Make judgments and prioritization decisions that are in the best interests of our users.
- Efficiently execute to ship products and deliver impact for our business and users.
Requirements:
- Bachelor's degree or equivalent combination of education and progressive experience.
- 8+ years of product management experience.
- Experience creating product messaging and delivering to customers and the media.
- Demonstrated inbound and subject matter expertise.
- Ability to build compelling customer-focused stories and work with marketing and communications partners to bring them to life.
- Experience working on consumer products with a financial component.
- Strong ability to effectively use data and perform business analysis to support product strategy/decisions.
Benefits:
- The base pay range is $200,000-$240,000 USD.
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.