HAL -Deck Manager‐ Accommodation - UPL

We are seeking a Deck Manager to oversee exceptional housekeeping services in guest accommodation areas. As a Deck Manager with Holland America Group, you will be responsible for ensuring cleanliness and proper maintenance of all guest areas and service locations.

Key Responsibilities

• Manage staterooms, corridors, HK pantries, and steward stations on assigned decks, ensuring cleanliness and presentation standards are met.
• Conduct daily inspections of guest staterooms, corridors, HK pantries, and steward stations.
• Maintain accurate records and report maintenance issues.
• Enforce compliance with public health-related cleaning and sanitization.
• Supervise and lead a team of Stateroom Stewards and Assistant Stateroom Stewards.
• Manage baggage collection and distribution on assigned decks.

Requirements

• College or university degree/diploma in hospitality management or related field preferred.
• Minimum 3 years of leadership experience in the hospitality industry.
• Preferred 1 year of shipboard experience within the Housekeeping Services environment.
• Cruise industry experience is preferred.

Skills

• Working knowledge of computers and software programs such as Excel, Word, and PowerPoint.
• Experience with shipboard/hospitality-related software, including AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.