Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
As a Customer Assistant, you will:
- Utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S
- Keep standards sky-high while balancing speed and accuracy, even when the pressure is on
- Contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way
- Adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on
The work pattern is as follows: Week 1:
- Monday: 07:00 - 15:00
- Wednesday: 07:00 - 15:00
- Saturday: 07:00 - 15:00
Week 2:
- Sunday: 08:00 - 16:00
- Tuesday: 07:00 - 15:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Benefits of working with M&S include:
- Opportunity to be part of a leading retailer
- Collaborative and supportive team environment
- Digital tools and training to enhance customer experience
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.