Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Job Schedule: Part-time Work Pattern:
- Tuesday: 19:00-23:00
- Saturday: 18:00-22:00
- Sunday: 16:00-20:00
Additional Requirements: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Responsibilities:
- Deliver exceptional customer service, ensuring customers feel valued every time they shop with us.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience.
- Adapt to changing demands of the retail environment, working across various areas of the store.
- Confidently recommend and sell new food products to customers.
Requirements:
- Digital confidence and ability to use digital tools.
- Resilience and commitment to delivering excellent customer service in a high-pressure environment.
- Ability to work flexibly across different areas of the store.
Benefits:
- Competitive hourly rate
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
Age Restriction: This job role involves working late nights, so applicants must be at least 18 years old.