Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do.
As a Pharmacy Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist patients and customers to deliver an exceptional experience. You will assist the pharmacy team to ensure that pharmacy operations run smoothly, patients' prescriptions are filled promptly, safely, and accurately, and provide caring service that exceeds patient expectations.
Responsibilities:
- Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
- Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
- Contribute to positive patient experiences by showing empathy and genuine care
- Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
- Contribute to a high-performing team, embracing a growth mindset, and being receptive to feedback
- Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
- Deliver additional patient healthcare services, where allowable by law and supported by required training and certification
If permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities:
- Completing additional licensure and training requirements to obtain Technician Immunizer status
- Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
- Monitoring for, and responding to, adverse reactions
- Reviewing and collecting patient information
- Monitoring and managing vaccine supplies
Requirements:
- Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
- State-level licensure and national certification requirements vary by state
- Regular and predictable attendance, including nights and weekends
- Ability to complete required training within designated timeframe
- Attention and Focus: ability to concentrate on a task over a period of time, pivot quickly from one task to another, and confirm prescription information and label accuracy
- Customer Service and Team Orientation: actively look for ways to help people, notice and understand patients' reactions, and respond appropriately
- Communication Skills: use and understand verbal and written communication to interact with patients and colleagues
- Mathematical Reasoning: ability to use math to solve a problem
- Problem Resolution: identifying challenging patient or colleague interactions and choosing the best course of action
- Physical Demands: be mobile and remain upright for extended periods, lift, scan, and bag items, reach overhead, stretch or reach out with the body, arms, and/or legs to grasp items
Preferred Qualifications:
- 1-3 years previous experience as a Pharmacy Technician
- Previous experience in a pharmacy, retail, medical, or customer service setting
- Ability to work in the home store, and across the market in other locations, to meet business needs
Schedule:
- Anticipated weekly hours: 20
- Time type: Part-time
- Shift flexibility: all shifts are flexible
- Weekend shift frequency: every other weekend required
Benefits:
- The position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues, including dental, vision, wellness resources, employee discounts, and access to certain voluntary benefits.