Description
Join M&S as a Customer Assistant in our Food section at the Meole Brace Shrewsbury store. As a frontline role, you'll provide exceptional customer service, work effectively under pressure, and meet strong customer demand.
Work Pattern: Thursday 18:00-22:00 Friday 18:00-22:00 Saturday 18:00-22:00
Key Responsibilities:
- Deliver five-star service at pace, ensuring customers feel valued
- Confidently recommend and sell new food products
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering seamless customer experiences
- Adapt to changing demands, working across various areas of the store
Requirements:
- Resilience and commitment to delivering excellent customer service
- Digital confidence and ability to use M&S's digital tools
- Team player with a positive attitude
- Flexibility to work varied shifts and adapt to changing demands
Benefits:
- Opportunity to be part of a leading retailer in the UK
- Chance to develop skills and grow within the company
- Competitive pay rates
About Us: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.