People Consultant

Job Description

As a People Consultant, you'll help make Stripe a great place to work and grow. You'll partner with, coach, enable, and advise Stripe's people managers on all things people-related, including performance management and coaching, career development, employee relations, leveling, manager effectiveness, navigating change, and more.

Responsibilities

• Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
• Act as a subject matter expert on a range of HR policies and processes to support managers and employees
• Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
• Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
• Guide and advise on change management and communications for team restructuring efforts
• Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics
• Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes
• Foster a culture of humility, optimism, belonging, and inclusivity

Requirements

• 4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role
• Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
• Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
• Strong ability to diagnose problems using data and develop viable solutions
• Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels