Description
The Product Management Senior Manager leads the team responsible for the strategy, performance, and ongoing evolution of key products within Express Scripts Pharmacy.
This role sets priorities, develops product management talent, and drives accountability across the portfolio.
Responsibilities:
- Lead, coach, and develop a team of product management professionals, establishing clear objectives and building team capabilities.
- Establish product vision, positioning, growth strategies, and multi-year roadmaps aligned with enterprise priorities and customer needs.
- Lead portfolio planning, including opportunity assessment, prioritization, business case development, investment recommendations, resource planning, and roadmap alignment.
- Oversee product development and enhancement efforts, ensuring clear requirements, effective prioritization, risk management, stakeholder alignment, and successful delivery.
- Partner with technology and business teams to support governance, resolve escalated issues, and make informed scope, sequencing, and go/no-go decisions.
- Define product KPIs, monitor performance, evaluate results, and identify opportunities for optimization.
- Translate product data, customer feedback, market intelligence, and operational insights into actionable recommendations.
- Direct product initiatives from discovery and prioritization through implementation, launch readiness, and post-launch evaluation.
- Support marketing communications, sales enablement, and product collateral to drive adoption and growth.
- Ensure product decisions consider business, financial, operational, and patient impact.
- Foster strong cross-functional partnerships and drive clear decision-making and accountability.
Requirements:
- High School diploma or GED required. Bachelor's degree highly preferred.
- 8+ years of experience in product management, product strategy, healthcare services, marketing, sales, or a related field.
- Experience leading, coaching, and developing product management professionals or cross-functional teams.
- Proven experience in portfolio planning, prioritization, roadmap development, business case creation, and investment governance.
- Experience partnering with technology teams to deliver complex product development and enhancement initiatives.
- Strong analytical, strategic thinking, and problem-solving skills with experience defining KPIs and evaluating product performance.
- Excellent verbal, written, and presentation skills with the ability to influence executives and cross-functional stakeholders.
- Ability to manage ambiguity, balance competing priorities, and drive results.
- Healthcare, pharmacy, or PBM experience strongly preferred.
- Detail-oriented, proactive, and able to balance strategic leadership with hands-on execution.
- Proficient in Microsoft Office applications.
Work Arrangement: Employees located within 50 miles of a designated office location will be expected to work onsite three days per week in accordance with the company's hybrid work model.
Salary: The annual salary for this position is anticipated to be $131,400 - $219,000 USD, depending on relevant factors, including experience and geographic location.
Benefits: The Cigna Group offers a comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs, 401(k), company-paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.