Description
The Customer Experience (CX) team at Cisco is looking for a Consulting Engineer to serve as a trusted technical advisor to customers, leading the strategy, design, and implementation of sophisticated Data Center and networking solutions.
As a Consulting Engineer, you will own end-to-end delivery of high-impact engagements, translating customer business requirements into scalable architectures while influencing technology transitions at the highest levels.
Responsibilities:
- Lead the strategy, design, and implementation of sophisticated Data Center and networking solutions
- Own end-to-end delivery of high-impact engagements
- Translate customer business requirements into scalable architectures
- Influence technology transitions at the highest levels
- Partner with Cisco account teams, partners, and multi-functional collaborators to align solution designs with customer goals
- Act as the primary escalation point for sophisticated problem resolution
- Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices
Requirements:
- Bachelor's degree in Computer Science or equivalent, with 8–12 years of relevant experience in customer-facing technical consulting, pre-sales, and/or service delivery roles
- Deep knowledge of L2/L3 networking protocols and technologies (vPC, STP, HSRP, OSPF, EIGRP, BGP) with strong hands-on Nexus 2K/5K/7K/9K platform experience
- Lead & drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes
- Proven experience in design and deployment of Data Center solutions including traditional DC standalone Nexus design, Cisco VXLAN Fabric and Cisco ACI Fabric solutions using ACI MultiPod /Multisite/Remote Leaf Fabric architectures
- Active Data Center certification such as CCIE or CCNP, or equivalent vendor certification (e.g. VCP)
- Experience integrating network services appliances (such as firewalls, IPS, load balancers, WAN optimizers) within Data Center solution designs
- Experience in Build and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans
Preferred Qualifications:
- Knowledge of software programmability, automation (Python, Ansible, Terraform and so on), orchestration, and/or virtualization technologies
- Experience with compute, virtualization, and container environments including Cisco UCS, HyperFlex, VMware, Microsoft, and Kubernetes
- Technical familiarity with multi-cloud environments across AWS, Azure, and Google Cloud from a network integration perspective
- Proven ability to mentor and develop junior engineers, with experience leading high-visibility strategic consulting engagements
- Fluency in Japanese is preferred to manage and support our customers in Japan
Benefits:
- Opportunities for growth and development
- Collaborative and inclusive work environment
- Recognition and rewards for outstanding performance