Description
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation.
As an AI Experience Architect, you will partner with business stakeholders to identify, frame, and prioritize AI use cases aligned to measurable business value linked to experience outcomes. You will map current-state and future-state business processes, identifying opportunities for AI-enabled workflow redesign, automation, decision support, and experience improvement.
Responsibilities:
- Partner with business stakeholders to identify, frame, and prioritize AI use cases aligned to measurable business value linked to experience outcomes
- Map current-state and future-state business processes, identifying opportunities for AI-enabled workflow redesign, automation, decision support, and experience improvement
- Assess feasibility of AI opportunities in partnership with technology, data science, architecture, and delivery teams
- Quantify expected value, benefits, risks, and operational impact through business cases and basic financial modeling
- Support build/buy/partner recommendations by evaluating solution options, enterprise fit, scalability, and delivery implications
- Ensure solution concepts are aligned with enterprise architecture principles, data readiness, security, governance, and responsible AI expectations
- Bring a practical technical perspective to business discussions, including awareness of AI/ML, cloud platforms, MLOps, LLMs, and agentic AI patterns
- Act as a bridge between business teams, IT, data science, product/delivery leads, and program governance forums
Requirements:
- Strong business or enterprise architecture background with experience in transformation or process excellence
- Working knowledge of AI/ML, cloud, MLOps, large language models, and agentic AI concepts
- Ability to redesign end-to-end business processes and translate business needs into solution concepts
- Strong stakeholder engagement, problem-solving, facilitation, and storytelling skills
- Ability to assess business value, cost drivers, feasibility, and operational impact
- Experience with Q2C or similar enterprise business processes preferred
- Comfort operating in ambiguous environments and connecting business strategy to execution-ready roadmaps
Benefits:
- Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
- Investment in career development and growth
- Unconditional inclusion and celebration of individual uniqueness