Library Page - Library for the Performing Arts / Access and Circulation

We are seeking a Library Page to join our team at the New York Public Library. As a Library Page, you will have the opportunity to gain knowledge and experience working within a library system. You will be expected to provide exceptional customer service, assist patrons with basic computer and audio/visual equipment usage, and perform various tasks such as retrieving, shelving, and arranging library materials.

Responsibilities:

• Retrieve, shelf, and arrange books, archival boxes, media, and other library materials in alphabetical and numerical order
• Provide exceptional customer service to the public
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with managing research and circulating materials
• Help set up public spaces for events and programs
• Perform other related tasks as needed

Requirements:

• Currently enrolled as a student in an accredited educational program
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instructions
• Excellent customer service skills and ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Applications

Preferred Qualifications:

• Ability to troubleshoot basic computer and printer issues
• Experience with eReaders and library technologies
• Ability to speak foreign languages

Benefits:

• Opportunity to participate in the Library Page Fellowship Program
• Pay transparency and pay equity
• Union salaries determined by collective bargaining agreement