Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Essential Functions:
- Management:
+ Work effectively with store management and store crews + Supervise the store’s crew through assigning, directing and following up of all activities + Effectively communicate information both to and from store management and crews
- Customer Service:
+ Assist customers with their questions, problems and complaints + Promote CVS customer service culture + Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers + Maintain customer/patient confidentiality
- Merchandise/Presentation:
+ Price merchandise + Stock shelves + Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise + Execute the display and maintenance of off-shelf merchandise + Reset departments following POGs
Required Qualifications:
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications:
- Experience as a retail supervisor
Education:
- High School diploma or equivalent preferred but not required
Anticipated Weekly Hours:
- 40
Time Type:
- Full time
Pay Range:
- $16.00 - $23.00
Benefits:
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility