Description
We are seeking a Shift Lead - Food to join our team at Marks & Spencer in Putney.
The Shift Lead role involves leading the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and leading the floor in the absence of the Colleague Manager.
Key responsibilities include:
- Coordinating resource to deliver operational tasks during the fill operation
- Leading the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
- Allocating resource effectively to deliver a quick payment experience
- Enabling daily operational processes to be implemented efficiently across the store
- Coordinating the team to deliver a clean, safe and well-presented store
- Role modelling great Customer Service and M&S behaviours
- Supporting Colleague Managers and sharing observations of colleagues
- Being a key holder and answering call outs as required
The successful candidate will be able to work a flexible shift pattern, including Sundays, Mondays, Tuesdays, Fridays, and Saturdays from 16:00 to 00:00.
As a Shift Lead, you will be entitled to a £3.00 per hour unsocial premium for hours worked between 22:00 and 06:00.
In return for your hard work, we offer a range of benefits, including:
- Competitive salary
- Opportunities for career development and growth
- Collaborative and inclusive work environment
If you are a motivated and organised individual with excellent communication skills, we encourage you to apply for this exciting opportunity.