Description
We are seeking a Services Product Manager, Private Cloud to join our team. As a Services Product Manager, you will be responsible for the overall management of a service segment of significant scope and complexity at the country, region or worldwide level.
Responsibilities:
- Leads and develops product support or solution portfolio planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
- Represents services on product or solution portfolio core teams and provides service requirements into product development stages/phases.
- Performs business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.
- Works across regions/geographies and WW teams to develop and/or implement new/enhanced services, solutions, or programs and associated processes to meet emerging customer/market needs and fuel profitable growth.
- Responsible for revenue and margin contribution for a set of (more than one) solutions or services.
- Provide leadership in the development, and execution of the business vision - helping customers transform their business and derive measurable business value from their IT investment.
- Utilizes technical and business skills to lead complex cross-functional activities that have a high impact on the services business.
- Provides mentoring and guidance to peers and lower level employees.
Education and Experience Required:
- Typically 12+ years to demonstrate mastery of Service Business Management.
- Advanced experience in several of the related disciplines of delivery, solution architecting or business planning prior to taking business management role.
Knowledge and Skills:
- High knowledge of IT and services industry.
- In-depth knowledge of the company's organization and policies, services offerings, end to end processes, tools, and routes to market.
- Unique mastery and recognized authority in area of responsibility.
- Highly developed problem solving abilities.
- Demonstrated ability to lead and inspire teams, develop relationships across organizations and accomplish goals under pressure situations.
- Strong skills in exercising independent judgment.
- Ability to correctly design reports and interpret their output.
- Highly developed project/ program management and change management skills.
- Solid understanding of business planning methods and business acumen.
- Excellent presentation skills.
- Highly developed negotiation/ influencing skills.
What We Can Offer You:
- Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development: We also invest in your career because the better you are, the better we all are.
- Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness.