Description
Join M&S as a Customer Assistant at Fosse Park Shopping Centre, Leicester, working part-time in a fast-paced retail environment.
As a Christmas-Customer Assistant-Operations, you will be at the frontline of M&S, providing exceptional customer service, selling products, and driving sales growth.
Responsibilities:
- Deliver five-star service at pace, even in high-pressure situations
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, supporting colleagues to achieve sales goals
- Adapt to changing demands, working across various areas of the store
- Provide style advice and recommend products to customers
Requirements:
- Be at least 18 years old due to early morning shifts and health and safety regulations
- Ability to work flexible hours, including early mornings and potential full-time hours during peak periods
- Digital confidence and willingness to learn
- Strong communication and interpersonal skills
Working Conditions:
- Part-time role with flexible shifts, including Tuesdays, Wednesdays, and Thursdays from 00:00-06:00
- Potential to work full-time hours during peak periods (weeks commencing 13th and 20th December)
Benefits:
- Opportunity to work with a leading UK retailer
- Flexible working hours
- Digital training and support
M&S aims to be an inclusive organisation, committed to diversity and equal opportunities.