Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality.
As a Shift Supervisor, you'll be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When there's no manager or Operations Supervisor onsite, you'll lead store staff, ensure smooth operations, and complete opening and closing procedures.
Essential Functions:
- Management:
- Work effectively with store management and crews
- Supervise store crew by assigning, directing, and following up on activities
- Communicate information to and from store management and crews
- Customer Service:
- Assist customers with questions, problems, and complaints
- Promote CVS customer service culture
- Handle customer relations issues according to company policy
- Maintain customer/patient confidentiality
- Merchandise/Presentation:
- Price merchandise
- Stock shelves
- Execute displays, signs, and inventory for weekly, promotional, and seasonal merchandise
- Reset departments following planograms
Required Qualifications:
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication and supervision skills
- Ability to work a flexible schedule, including early mornings, overnights, weekends, and overtime as needed
Preferred Qualifications:
- Experience as a retail supervisor
Education:
- High school diploma or equivalent preferred but not required
Anticipated Weekly Hours:
- 40
Time Type:
- Full-time
Pay Range:
- $18.94 - $27.94
Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources