Description
Organizations everywhere struggle with the costs and complexities of software solutions. Freshworks offers a fresh vision for how the world works, building enterprise-grade software that is powerful, yet easy to use.
As a Senior Manager - Program Management, you will be part of the R&D Ops team, partnering with Product, Engineering, and GTM teams to ensure a consistent, scalable framework for taking products from readiness through launch. You will lead a team and report to the Sr. Director, R&D and Ops.
Key responsibilities:
- Design, build, and own the Launch Readiness process end-to-end
- Lead and develop a team, setting direction and building out the function's structure and responsibilities
- Work with functional business owners to rapidly assess business needs and translate requirements into deliverables and timelines
- Develop and manage detailed plans that account for requirements, constraints, dependencies, and resources
- Drive successful execution of deliverables against milestones and objectives
Requirements:
- 8-10 years of operations and program/project management experience
- Proven experience standing up a new process or program from scratch
- Self-starter who thrives on ambiguity and is relentless about clearing obstacles
- Exceptional verbal and written communication skills
- Strong people skills, with a distinctive ability to motivate and align both direct reports and cross-functional partners
Benefits:
- Annual base salary range: $203,000 - $251,000
- Target bonus
- Multiple options for dental, medical, vision, disability, and life insurance
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption and parental leave benefits