Early Career, Inside Sales Representative (2027)

Figma is growing its team of creatives and builders on a mission to make design accessible to all.

As an Inside Sales Representative, you’ll play an important role in helping existing customers scale while managing requests and closing deals from a large book of accounts.

You’ll build a strong foundation of knowledge across Figma's product platform and internal sales processes while partnering with Support, Order Management, and Marketing.

You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive.

Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales.

Responsibilities:

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
• Manage inbound billing requests, such as processing renewals and changing payment terms/methods
• Close targeted outbound account renewals
• Qualify and handle inbound sales requests
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

Requirements:

• Desire to build a career in Sales, ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
• Strong technical aptitude with the ability to learn new products, processes, and policies
• Collaboration across multiple teams, such as Sales, Support, Billing, and Marketing
• Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
• Exposure to or interest in product development and web-based collaborative tools

Nice to Have:

• B2B SaaS experience
• Customer-facing Sales/Support experience
• Multilingual (Spanish or Portuguese)

Benefits:

• Equity to employees
• Competitive package of additional benefits, including health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits
• Paid time off
• Company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts

Pay Information:

• Hourly Base Pay Range: $26.96-$26.96 USD