Description
We are seeking a Senior Business Immigration Analyst to join our team at Fragomen's Los Angeles office.
As a Senior Business Immigration Analyst, you will have the opportunity to make an immediate impact on our business and contribute to our mission of providing exceptional client service and innovative technology solutions in the field of global immigration.
Responsibilities:
- Develop knowledge of the firm, various immigration case types, and client processes
- Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing
- Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries
- Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor
- Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team
- Understand and contribute to team and individual productivity goals
- Demonstrate flexibility and initiative
- Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance
Requirements:
- Bachelor's degree, Associate's degree, Paralegal certification, or experience in a customer-facing or client service-oriented role
- At least two years of business immigration experience (i.e., paralegal)
- The ability to prioritize, meet deadlines, and escalate case issues to supervisor
- Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines
- Experience using various computer systems, including MS Word and Excel
- Desire to contribute to a positive work environment, effectively collaborate, and promote teamwork
Benefits:
- 22 PTO days + Federal holidays
- Medical, Dental, and Vision plans + FSA & HSA Plans
- 401K plan, with company matching
Compensation:
The salary range for this role is $63,000.00 - $75,000.00 per year.