Marketing Operations Associate (Automation)

Stripe is seeking a Marketing Operations Associate (Automation) to join the Marketing Operations team in the Stripe Delivery Center (SDC). The successful candidate will be responsible for delivering repeatable, measurable programs/campaigns that focus on highly qualified leads, improve the customer experience, and increase retention.

Responsibilities:

• Build, test, and launch complex email and nurture campaigns in Marketo
• Perform test runs and quality control with strong attention to detail
• Conduct advanced A/B testing on email and landing page assets and suggest testing opportunities
• Identify gaps in marketing automation infrastructure and work cross-functionally to address them
• Scope, manage, and deliver email campaigns from intake to execution
• Create Marketo programs to support email sends, landing pages, and form processing
• Maintain a library of core assets such as images, files, links, and program templates
• Ensure reportability of email marketing campaign results
• Create database queries and smart lists; manage audiences and segmentations
• Maintain and optimize email marketing processes
• Align with central and regional Marketing Operation team members on process, workflows, policies, execution, and enablement

Requirements:

• 3+ years of experience in email marketing, production, and execution within a digital marketing or marketing operations organization
• Strong track record using marketing automation tools; Marketo a must
• Solid analytical skills and a strong understanding of technical concepts
• Experienced in HTML and CSS concepts (email and web)
• Strong service orientation and attention to detail
• Able to manage multiple stakeholders and priorities simultaneously
• Solid project management and organizational skills
• Able to work cross-functionally and globally
• Excellent written and verbal communication skills