Description
Join M&S at a pivotal moment as we continue the transformation of our People & Labour engineering organisation. Our Talent & Core HR domain delivers enterprise SaaS platforms and services that support key activities across the candidate and colleague lifecycle, enabling our People Hub teams to deliver outstanding experiences from recruitment and onboarding through to learning, development, and core HR operations.
We're looking for an Engineering Manager to lead engineering teams responsible for these critical platforms. Combining strong people leadership, product expertise, and technical knowledge, you'll drive engineering excellence, shape platform strategy, and deliver high-quality, scalable solutions that underpin colleague experiences across M&S. You'll work closely with architects, product managers, principal engineers, SaaS vendors, and fellow engineering leaders to modernise our HR technology landscape, maximise value from our SaaS products, and explore new innovation opportunities, including AI-enabled capabilities.
Key Accountabilities:
- Lead, mentor, and develop high-performing engineering teams, fostering a culture of collaboration, innovation, continuous improvement, and engineering excellence.
- Own the technical roadmap across Recruitment, Talent, Learn, Helpdesk, and Core HR platforms, ensuring solutions remain scalable, secure, supportable, and aligned to business objectives.
- Partner with Product, Architecture, and Engineering leadership to prioritise work, manage dependencies, and deliver strategic business outcomes through agile delivery practices.
- Drive SaaS innovation and adoption, including quarterly release management, platform enhancements, AI opportunities, and continuous improvement initiatives that improve colleague experiences.
- Ensure operational excellence through proactive maintenance, robust support processes, platform reliability, service ownership, and a strong DevOps culture.
Requirements:
- Proven experience leading engineering teams delivering complex enterprise SaaS solutions and business-critical technology platforms.
- Strong hands-on experience designing, configuring, implementing, and supporting Oracle HCM Cloud solutions within large organisations.
- Deep functional expertise across Recruitment, Talent Management, Learn, Core HR, and Helpdesk processes and technologies.
- Experience simplifying complex systems, reducing technical debt, modernising platforms, and driving end-to-end service ownership.
- Strong stakeholder management and leadership skills, with the ability to balance strategic initiatives, project delivery, and operational support.
Technology Stack and Platform Expertise:
- Oracle HCM Functional Configuration
- Security Console
- Oracle Recruiting Cloud (Candidate Experience, Candidate Management & Workflows)
- Learn & Grow
- Talent Management
- Core HR & Work Structures
- Helpdesk (Request Routing, Knowledge Management & Case Handling)
- HCM Data Loader (HDL)
- HCM Extracts
- OTBI / BI Publisher
- REST APIs
- Passport Partners
- Enterprise SaaS integrations and data management
- API-led integration patterns and service connectivity
- Visual Builder Studio
- Page Composer
- Fast Formula
- Configuration-led development approaches
- User experience optimisation across SaaS platforms
Benefits:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption, and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you