FBS - Program Coordinator I

The Program Coordinator I will be part of the Strategic Portfolio Management team within the Direct Business Unit, providing project management and coordination support for key business initiatives.

Key Responsibilities:

• Provide project management and coordination support for strategic business initiatives.
• Support project planning, scheduling, timeline tracking, and status reporting.
• Track key deliverables, milestones, action items, risks, and issues.
• Schedule and coordinate project meetings and workshops, including follow-up on action items.
• Work closely with business leaders, project managers, and cross-functional stakeholders.
• Prepare project status reports, presentations, tracking logs, and other project documentation.
• Communicate project updates and relevant information to key stakeholders.
• Help identify and communicate potential risks, issues, dependencies, or delays.
• Support portfolio management activities and help ensure projects continue moving forward.
• Use Microsoft tools and AI solutions such as Copilot to support productivity and project coordination.
• Demonstrate ownership and accountability for assigned responsibilities and deliverables.
• Support customer journey and lifecycle-related initiatives as needed.
• Occasional travel to the office for team meetings or meetups may be required.

Requirements:

• 1–3 years of professional experience, preferably in project coordination, project management, program management, business operations, or a related area.
• Bachelor’s degree.
• Fluent English, with strong verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Strong sense of ownership and accountability.
• Proactive mindset with the ability to follow up and help drive tasks and deliverables to completion.
• Good time-management and problem-solving skills.
• Ability to manage multiple priorities and adapt to changing business needs.
• Strong stakeholder management and collaboration skills.
• Strategic and analytical mindset.
• Experience or familiarity with Microsoft Project, Word, Excel, and PowerPoint.
• Basic knowledge or practical exposure to Microsoft Copilot or other AI productivity tools.
• Project management experience or exposure is highly preferred.
• Knowledge of customer journey and customer lifecycle concepts is a plus.

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development