Description
The Security Officer provides a safe environment for patients, visitors, employees, and volunteers, typically in an office or ambulatory clinic setting.
This position is responsible for monitoring visitor or patient activity, premises, enforcing policy, providing assistance and direction, responding to emergencies, and protecting employees, visitors, and Intermountain property.
Responsibilities
- Operate and monitor security technology systems, including surveillance cameras, access control systems, and alarm systems
- Ensure proper functioning and maintenance of security equipment
- Use de-escalation techniques to calm individuals and resolve conflicts peacefully
- Intervene in situations involving violent patients, using physical restraints when necessary
- Ensure regulatory compliance with regulations such as HIPAA
- Respond to bomb threats and suspicious packages
- Participate in drills, such as infant abduction and active shooter scenarios
- Conduct searches of patients and areas
- Perform safety inspections of walking surfaces, fire extinguishers, and overall facility safety
- Enforce parking regulations
- Collaborate with HR and law enforcement to conduct investigations
Requirements
- Current Driver's License (if applicable)
- Current Basic Life Certification (BLS) for healthcare providers or willing to obtain within 90 days of hire
- At least 21 years of age
- If located in the State of Montana, Security Guard Licensure is required within 120 days of hire
Preferred Qualifications
- One-year previous law enforcement, corrections, public safety, military police or security experience
Physical Requirements
- Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and assess customer needs
- Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately
- Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy
- Expected to lift and utilise full range of movement to transport, pull, and push equipment
Salary: $20.45 - $27.04 per hour