Description
As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience.
You will support daily operations, deliver a #bestincenter customer experience, and help drive sales by sharing product knowledge.
Key Responsibilities:
- Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
- Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources
- Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer-focused, Guest Obsessed culture
- Maximize selling opportunities by identifying customer needs and offering relevant solutions
- Promote add-on sales and support events that grow store traffic and customer engagement
- Consistently meet or exceed monthly sales goals, contributing to overall store revenue
- Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
- Support onboarding of new associates by sharing product knowledge and best practices
- Accurately and efficiently process transactions using the POS system
- Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards
- Complete inventory transactions, including receiving, MOS, and RARs
- Adhere to applicable wage and hour laws and accurately record time worked
- Model and ensure all Sur La Table policies and standard operating procedures are communicated effectively to associates, maintained, and consistently followed
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 4 hours at a time
- Ability to move about the store, coaching and directing associates, selling to customers, and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise
- Ability to lift and/or move merchandise weighing up to 50 lbs
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse
- Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays
Qualifications & Experience:
- Must be 18 years of age or older
- 1 year of retail sales experience preferred
- Excellent communication, problem-solving, and decision-making abilities
- Passion for community engagement and providing exceptional customer experiences
- Proficiency in Microsoft Office and retail management systems preferred
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://jobs.lever.co/cscgeneration-2/a2b97427-937f-4822-a2ce-e51a857c5026