Description
TransPerfect Connect is seeking highly fluent, professional bilingual speakers with experience using their language skills in a professional call center-style setting.
The role involves providing consecutive interpretation services between English and your language pair across various industries, including medical, legal, and financial services.
Key responsibilities include:
- Providing accurate and neutral interpretation
- Maintaining confidentiality and impartiality
- Managing call flow professionally
- Demonstrating emotional intelligence
- Applying short-term memory retention and active listening techniques
- Participating in ongoing training and coaching
The ideal candidate has:
- High school diploma or equivalent
- Fluency in English and their language pair
- Ability to pass a language and interpreting skills assessment
- Minimum of 6 months of call center, customer service, or interpreting experience
- Strong verbal communication and bilingual accuracy
- Proven ability to think clearly and act professionally in fast-moving situations
We offer:
- Four weeks of paid training
- Hands-on role-play simulations and coaching
- Ongoing development opportunities
- Career advancement opportunities
- Government-mandated benefits and access to a collaborative team environment
This is a remote work opportunity that requires a quiet, comfortable, and distraction-free work environment, a desktop or laptop computer, broadband internet connection, and a functioning webcam.