Partner Program Manager

GitLab is seeking a Partner Program Manager to turn its ecosystem strategy into repeatable programs that help partners create value across the full customer lifecycle. The successful candidate will own a portfolio of global partner program workstreams, coordinate requirements and milestones across various teams, and improve the partner journey.

Responsibilities:

• Own the roadmap, priorities, and execution for an assigned set of global partner programs
• Coordinate requirements, milestones, owners, and risks across Ecosystem Sales, Partner Operations, Finance, Legal, Marketing, Services, Customer Success, Product, Enablement, and regional teams
• Improve the partner journey from onboarding and capability building through activation, co-selling, adoption, and expansion
• Support the design and rollout of partner incentives
• Maintain program guides, eligibility rules, approval flows, and documentation
• Create playbooks, launch materials, and training with Enablement and regional teams
• Define success measures for each program and partner with Revenue Operations to report on them consistently
• Use performance data to recommend investment changes, reduce exceptions and manual work, and escalate decisions that go beyond your scope

Requirements:

• Experience in partner programs, channel strategy, alliances, ecosystem operations, or a related go-to-market function
• A track record of taking complex programs from design through launch, adoption, measurement, and iteration
• Understanding of partner economics, including incentives, deal registration, MDF, services programs, co-selling, and rules of engagement
• Ability to lead global, cross-functional work without direct authority
• Analytical judgment and the ability to connect program activity to pipeline, revenue, and customer outcomes
• Strong written communication
• Program management discipline across prioritization, dependencies, risk, and follow-through

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave